FAQ

+ Can the photos be used for commercial purposes?

Kindly note that photos from the shoot must not be used for commercial purposes.

+ Can I shoot in multiple studio sets in a single session?

No. You are only able to shoot in the studio set that you have booked for your slot. If you wish to shoot in a different studio set, please make a separate booking and session.

+ When will I receive the preview/edited images?

You will receive preview images within 2 to 3 days after the shoot. The high resolution edited digital copies will be delivered within 14 working days after your selections have been made and communicated to us via Dropbox.

+ Will the images be printed out?

All deliverables are in digital copies. We do not provide printing services/ hard copies.

+ I would like to print the images post photoshoot. May I know the recommended size to print?

The studio do not offer printing services. However, hirers can print their images from external vendors or photo shops when they have received their digital images.

Hirers are to expect the image(s) in the following pixels and resolution, 4100 x 6200px , DPI 300

The recommended printing size is A2 to A3.

Any printing size larger than A2 is not recommended as the photos are being shot in a partial natural lighting studio. The bigger the face(s) occupy in the image, the sharper their face(s) be reflected in print.

+ Can I have all the raw images?

We strictly do not provide any raw images for quality control purposes.

After the photoshoot, our team will send the best selections for you to choose your best images in the quantity reflected on the package requirements. Additional images on top of package requirements can be purchased at $4 per image.

+ What's the difference between "edited" and "retouched images"?

Editing is the basic process of filtering a photo - making changes in colour tones, light, shadows etc.

Retouching involves image enhancing known as Photoshop, on top of basic editing. Typically, retouching involves manipulating one's physical traits e.g. slimming, scar + blemish removal, removal of unwanted background objects etc.

Kindly note retouching fees are chargeable by deliverable. Kindly request for Retouching pricelist to view price per deliverable.

+ I would like more photos, how are the additional images charged?

Each image is pro-rated at $4 each. All selected images will be edited. The studio do not provide raw images for quality control purposes.

+ How many revisions can be made to my edited images?

A maximum of 1 revision can be made to your edited images.