FAQ
Filter by:
- Studio
- Payment
Did we miss out on your questions?
Send your enquiry to hello@thelovestudios.co
+ What is Profile?
Profile is The Love Studios' corporate portrait offering, designed for individuals, teams, and organisations looking for professional imagery. Sessions may include individual headshots, team photographs, department photographs, and workplace-style portraits within our studio environments.
+ Which package should I choose?
Profile Essential is recommended for teams of 1–8 pax and is ideal for smaller teams and profile updates.
Profile Professional is recommended for teams of 8–18 pax.
Profile Premium is designed for larger teams of 18–40 pax.
If you're unsure which package best suits your team, feel free to get in touch and we'll be happy to advise.
+ Where will the photoshoot take place?
All Profile sessions are conducted in-studio at The Love Studios using our current rotating set offerings. Our sets are refreshed periodically throughout the year, allowing for a variety of professional and contemporary looks.
+ What should we wear?
We recommend coordinating attire across your team to create a cohesive look. Solid colours and business or business-casual attire generally photograph best. Once your booking is confirmed, we're happy to provide additional guidance based on your company's preferences.
+ Can we select our preferred set?
Yes. Subject to availability, you're welcome to select from our current studio set offerings. As our sets rotate periodically, available options may differ depending on your shoot date.
+ Will the sets shown in your portfolio be available for my session?
Our studio sets rotate throughout the year and are available for a limited time only. While we do our best to showcase our current offerings online, available sets may differ depending on your shoot date. If there is a particular set that interests you, we recommend checking with our team prior to booking.
+ How many photos will we receive?
Profile Essential includes 15 edited high-resolution images.
Profile Professional includes 30 edited high-resolution images.
Profile Premium includes 45 edited high-resolution images.
Additional edited images may be purchased at $20 per image.
+ Will every participant receive an individual headshot?
Yes. All Profile packages include individual headshots for each participant within the allocated session duration.
+ What level of retouching is included?
All selected images include our standard retouching, which covers:
- Basic blemish removal
- Skin evening
- Dark circle reduction
Additional retouching requests beyond our standard editing scope may be submitted through our retouching form and will be charged on a per-item, per-person, per-image basis.
+ Can we request specific group combinations?
Absolutely. We encourage teams to share any preferred groupings with us before the shoot. This helps us plan the session efficiently and make the most of the allocated photography time.
+ How does team size affect the pace of the photoshoot?
As team size increases, more time is needed for individual headshots, group photos, and coordinating participants. Teams that are closer to the upper end of a package's recommended group size should expect a faster-paced session, with priority given to the most important photographs.
To ensure sufficient time for everyone, these teams will be limited to up to 2 standing positions for both individual headshots and group photographs. We recommend sharing your preferred groupings with us in advance so we can plan accordingly.
While we'll always do our best to cover as much as possible, the number of combinations photographed will ultimately depend on your group size and the available session time.
+ Can team members arrive at different times?
Yes. However, we strongly recommend having all participants arrive at the start of the session where possible. This allows us to maximise the allocated photography time and ensure a smooth experience for the entire team.
+ How will image selections be made?
To ensure a smooth workflow, we will liaise with one designated point of contact throughout the image selection process.
All image selections, feedback, and communication regarding edits should be consolidated and submitted through this representative. To maintain consistency and efficiency, image selections cannot be submitted individually by participants.
+ How long will it take to receive our photographs?
Edited photographs are typically delivered within 2–3 weeks from your session date.
If you require your images sooner, an express editing service is available for an additional $150, with delivery within 3 working days.
+ Can we add more participants after booking?
Yes. Additional participants may be added at $30 per person. Depending on the final group size, we may recommend upgrading your package to ensure sufficient photography time and coverage.
+ Can we use the photographs for our website, LinkedIn profiles, and marketing materials?
Yes. All delivered images may be used by your organisation for internal and external business purposes, including:
- Websites
- Social media
- Company profiles
- Press releases
- Marketing collateral
+ Can we request a specific photographer?
Photographers are assigned based on availability and project requirements.
While you're welcome to indicate a preferred photographer, requests are not guaranteed and remain subject to availability on your selected shoot date.
+ Do you offer weekend appointments?
Yes. Weekend and public holiday appointments are available, subject to availability. A surcharge of $150 applies.
+ How do we secure our booking?
A deposit is required to secure your session. Once your booking has been confirmed and payment has been received, your appointment will be reserved for your team.
+ How will payment be handled?
The remaining balance will be due upon completion of the photoshoot and will be collected on-site.
To ensure a smooth experience, we request that payment arrangements be coordinated through one designated representative from your organisation.